Hello you for posting on the Intel® communities. I have no problem using that version, but I would still like to see if this problem can be solved.Īttached is the information provided by SSU: It only works fine with the version that Windows Update installs by default: 27.20.100.8435. This has not happened to me in previous driver versions. Today, I tried to make a clean install with this version: 31.0.101.3790, from here:Īnd nothing, still the same problems. I tried to do a clean install manually and it didn't work. So I went back to the previous version, which at that time had this one: DCH Drivers 31.0.101.3430, from here:īut still the errors did not go away. This laptop has an Intel I7-1165g7 processor, and on Intel® DSA's recommendation I installed version: 31.0.101.3490 for Intel® Arc™ A series graphics (yes, I know, big mistake).Īt first it worked fine, and I even tried some Intel Arc Control settings, but on reboot the errors started.ġ- Here is the message to run as administratorģ- The lock screen when turning on, appears totally black.Ĥ- When opening the Intel Graphics Command Center, the text does not appear (as in item 1-).

It all started when I mistakenly installed a version of the driver for Intel Arc devices. For a while now I have been having problems with the Iris Xe graphics driver.

Iris xe drivers